Refund policy
K2 KNIVES REFUND & RETURN POLICY
Effective Date: August 27, 2026
We want you to be confident in what you carry. If you need to return an eligible item, please review the policy below before sending anything back.
RETURNS
Eligible items may be returned within 07 days of delivery.
Before returning an item, contact K2 Knives at kynlee@k2knives.com for return authorization and instructions. Items sent back without prior authorization may not be accepted.
To qualify for a return, the item must be:
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Unused
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Uncarried
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Unsharpened
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Unmodified
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In the same condition in which it was received
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Returned with all original packaging, documentation, accessories, and included materials
Items that have been used, carried, sharpened, disassembled, modified, damaged after delivery, or returned with missing components are not eligible for return.
FINAL SALE ITEMS
The following are final sale and are not eligible for standard returns:
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Sale or clearance items
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Custom items
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Special-order items
Any additional final-sale designation shown on a product listing at the time of purchase also applies.
RESTOCKING FEE
Approved non-defective returns are subject to a 15% restocking fee.
The restocking fee does not apply when K2 Knives determines that the customer received the wrong item or an item with a verified defect or damage for which K2 Knives is responsible.
WRONG, DAMAGED, OR DEFECTIVE ITEMS
Please inspect your order when it arrives.
If you receive the wrong item, or your item arrives damaged or with a suspected defect, contact kynlee@k2knives.com as soon as possible with your order information and photographs when applicable.
When K2 Knives verifies that the return is due to an incorrect item, defect, or damage for which K2 Knives is responsible, K2 Knives will cover or reimburse reasonable return shipping costs.
Damage caused after delivery, misuse, improper handling, modification, disassembly, sharpening, or ordinary wear is not considered a K2 Knives shipping or fulfillment defect.
EXCHANGES
K2 Knives does not offer standard exchanges.
If you would like a different item, return the eligible original item in accordance with this policy and place a new order separately.
RETURN SHIPPING
Customers are responsible for return shipping costs on eligible non-defective returns.
We strongly recommend using a trackable and appropriately insured shipping method. K2 Knives is not responsible for a return shipment that is lost or damaged before it is received by us.
Authorized returns should be sent according to the return instructions provided by K2 Knives.
K2 Knives LLC
625 W Railroad Ave #501
Shelton, WA 98584
Do not send a return without first contacting us for authorization.
REFUNDS
Once an authorized return is received and inspected, we will notify you whether the refund has been approved.
Approved refunds will be issued to the original payment method, less any applicable 15% restocking fee.
K2 Knives generally processes approved refunds within 5–7 business days after the returned item has been received and inspected.
Your bank, credit-card issuer, or payment provider may require additional time to post the refund to your account after K2 Knives processes it.
Original shipping charges are not refundable on standard non-defective returns unless required by law or otherwise approved by K2 Knives.
CANCELLATIONS
Orders may begin processing shortly after they are submitted.
If you need to request a cancellation, contact kynlee@k2knives.com as soon as possible.
We will make a reasonable effort to accommodate cancellation requests, but cancellation is not guaranteed once an order has entered processing or shipment preparation.
If an order can no longer be canceled, the applicable return terms above will apply after delivery.
LEGAL COMPLIANCE
Returns, refunds, and order fulfillment remain subject to applicable federal, state, and local law.
Nothing in this policy is intended to limit any rights or remedies that cannot legally be waived.
CONTACT
Questions about a return or refund can be sent to:
K2 Knives LLC
Email: kynlee@k2knives.com
Address: 625 W Railroad Ave #501, Shelton, WA 98584